additional agents at AED 65 per month
additional agents at AED 65 per month
Features | BASIC | PREMIUM | UNLIMITED |
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Number of messages | Unlimited | ||
Number of conversations | Unlimited | ||
Number of customers | Unlimited | ||
Number of agents | Unlimited | ||
Number of agents | 5 Agents | 10 Agents | Custom |
Conversation tags | |||
Browse conversations and messages | |||
Tag and agent-based filtering | |||
Chat assignment process | |||
Automatic assignment of agents | |||
File attachments (PDF, Audio, Video, Photos, Documents) |
BROADCASTING
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Audience segments | |||
Limit on segment lists | Upto 25000 | Unlimited | |
Broadcast catalogues | |||
products of Broadcast | |||
Broadcast data analysis | |||
Button response analytics | |||
Scheduling Broadcast | 10 | 20 | 100 |
CUSTOMERS
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Target audience segmentation | |||
tagging Customer | |||
Customizable fields | |||
Bulk import records |
SECURITY
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User roles and permission | |||
Privacy for broadcast channels | |||
Number masking |
3rd party integrations
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Google Sheets | |||
Excel (Export / Import) | |||
API for developers |
AUTOMATION
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Introduction bot | |||
Ordering chatbot | |||
Deactivate bot | |||
Simple journey framework | |||
Complex journey frameworks | |||
Bulk import records |
Agent & Organization Analytics
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Number of pending responses | |||
Total conversations closed | |||
Number of active conversations | |||
Average time to resolution | |||
New unread conversations | |||
Replied conversations | |||
New conversations started |
REPORTS
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New conversations started | |||
New conversations started |
SUPPORT
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Chat support is available 24/7 | |||
Dedicated account representative | |||
Growth consultation session |
Yes, Pick My Chat will assist you with the green tick verification process. We offer guidance on the application, help you gather necessary documentation, and ensure your profile aligns with verification requirements.
Yes, you can access Pick My Chat from multiple computers. Simply log in to your account from any computer with internet access and a compatible web browser.
To schedule a consultation, simply contact us through our website or reach out to our support team. We'll arrange a meeting to discuss your needs and goals.
Contact Pick My Chat through our website’s support form, via email, or by phone for assistance with WhatsApp number suspension issues and to receive expert guidance.
To set up a 3rd-party integration, go to the integrations section in your Pick My Chat dashboard and follow the setup instructions. You can also reach out to our support team for assistance.